You can find our terminal locations on theairportinformation page. 1-800-I-FLY-SWA (1-800-435-9792) Winds light and variable. False Claims: Many phishing emails make false claims about the status of your account and ask you to update or validate your account by clicking on an embedded link in the email. Let me know if you have any problems contacting Southwest Airlines customer service! Please advise how I get the miles transferred to my account. .air-check-in-edit-contact-information-banner--link { PLEASE TURN OFF YOUR CAPS LOCK. Email Updates Information | Southwest Airlines I want to remain a SW customer if indeed this RR issue is corrected. Unaccompanied Minors and Children Flying Alone, View all self-service topics in our Help Center, More information on how to change or cancel your flight. #KPNSM3) was cancelled (non- weather related). What should I do if Ive unsubscribed but Im still receiving emails? Earn up to 10,000 points per night on hotel stays. After your drop off your bags then you can take your boarding pass and proceed through security. } havent flown Southwest since and never will so disappointed in your service. FOR MORE INFORMATION: Learn more about phishing scams at BBB.org/PhishingScam. color:#111B40; Join my Families Fly Free program to learn my simple process so you can start making more priceless travel memories before your kids leave home. right: 185px !important; When you travel with Southwest, we have your well-being in mind.In response to the COVID-19 pandemic, we've made changes to our operations and procedures to better support the well-being and comfort of our Employees and Customers and well continue to evaluate our policies and procedures as we learn more. /* Fare chart comparison flyby */ You dont actually have to make up any flight info it is not a required field. } padding: 0; Your e-mail address will be used to confirm your account. Your account has been registered, and you are now logged in. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } Phishing Airline Customers Made Easier - riskythinking.com The link included with the email was dangerous and should never be clicked. Annual Reports - Southwest Airlines This was not a legitimate message from the company. On June 18, 2021 I was given Case #24992291 when I explained that my husband passed away & I requested a refund of his non-refundable fare. I flew Southwest on every round trip flight earning RR 36,000 plus miles. The Scam Email. If it is believed that scammers accessed sensitive personal and financial data, its advised to immediately call your bank and credit card companies to alert them to the matter. You will need to contact them directly. report southwest airlines phishing email - rickholidays.com width: 273px; What should I do if I am not receiving email? Further, the message used the word an instead of a before the word Southwest, and also mistakenly used the singular word Airline instead of Airlines. All of these were red flags that this fake Southwest Airlines email was a scam, as it would be out of character for a large company to make so many grammatical mistakes. padding-left: 30px; Your membership is the foundation of our sustainability and resilience. Click here to stay informed and subscribe to Herald-Dispatch. 1995 - 2023 by Snopes Media Group Inc. 03-30-2018 Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. color: #111B40; The scan said that the link was "not safe," contained "suspicious activity," hosted malware, and was a 97 out of 100 on the risk scale, which indicated that it was "very risky." Follow us and stay informed! Click Communications to subscribe to our email or update your preferences. 4. background-color: #3b5998 !important; Have the latest local news delivered every afternoon so you don't miss out on updates. font-weight: bold; Impersonating famous brands and companies, scammers will send out phishing links (usually via text message or email) and try to entice you into opening them with various lies. /* Fare chart comparison flyby */ are you using? height: 6px; On Aug. 12, 2022, we reviewed a phishing scam that was sent as an email in which scammers pretended to be offering a "reward" from Southwest Airlines. See if the website is legit with our validator: I can tell a scam by looking at the return address. Some may also include a false sense of urgency . 1-844-670-7914 Use of the Southwest websites and our Company My claim number is ATLWN79376325 is there any employee who will take some accountability to update my claim? } You can track your flight credits by logging into your Rapid Rewards account, and/or search for unused flight credits, or via the Southwest app. position: absolute; And lastly, if you just need to do it the old-fashioned way, you can write to Southwest at, Southwest Airlines We plugged the link into the malicious URL scanner on ipqualityscore.com. You have permission to edit this article. for each email address. Check out our previous reports! Welcome! } Get started here. Since this is a customer to customer forum, it i unlikely that you will find resolution here. The email address in the message showed, support@1785962.qaiecg5.com via nam10-bn7-obe.outbound.protection.outlook.com. This was not an official Southwest Airlines email address. Add SouthwestAirlines@iluv.southwest.com to your address book to make sure our email isn't being delivered to your junk or spam folder. Don't trust it. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { } I heard nothing so I resent the same documentation on I had to pay the $100 fee to have them extended and they said it could take up to 30 days for me to receive the now converted Luv Voucher. Ignore and go ahead with your day. A scam e-mail posing as a message from the well-known Southwest Airlines is presently circulating online, according to digitaljournal.com dated July 25, 2012. Learn more about refunds report southwest airlines phishing email. } color:#111B40; Phishing emails look like alerts from airlines Aug 20, 2019 The Tri-State's TRUSTED news source. } html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { height: 6px; or anything. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(2) { font-size: ; } position: absolute; If any readers did click a link in the Southwest Airlines scam email or any other sort of phishing message, we recommend changing your email password and enabling two-factor authentication. 1-800-751-9038 (En espaol), Calling from Grand Cayman mattel masters of the universe: revelation. No racism, sexism or any sort of -ism However, the Southwest Airlines giveaway on Facebook is not real and is not coming from the company. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. We have a proud history of creating an integrated corporate citizenship report. If you need to contact a company to ask about a potential phishing scam, ensure that you're on the official website for the company by checking your web browser's address bar, which is located at the top of your screen. } Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options. American Airlines Warns of Fraudulent or phishing emails } We accept email correspondence from Customers. Come stay with us for the ultimate Airbnb experience. report southwest airlines phishing email - boomermna.com Southwest Airlines Email Phishing Scam Says 'Congrats,' Claims You've See the info above for how to get in touch with them directly. 12:29 AM Have you checked the junk/spam folder? display: block; Call 1-800-I-FLY-SWA 1-800-435-9792 When should I call? /* Air CheckIn Banner Button Fix */ New York, NY 10018. The subject line read, "RE: __Link, Congrats! My FREE ebook shows you how General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-800-435-9792, Rapid Rewards Customer Service 1-800-445-5764, If you left an item at a TSA Checkpoint 1-866-289-9673, Southwest Baggage (Delayed/Damaged/Lost/Left Something on the plane) 1-888-202-1024. white-space: normal; You can also officially report the scammers to Facebook and the Federal Trade Commission using the link below: Don't knowingly lie about anyone font: italic normal 11px/1 Arial; At the kiosk scan your boarding pass, enter your confirmation number, or your Rapid Rewards numbers. html[lang="es"] div.footer div.flex-placement > div:nth-child(8) { We take pride in our reputation as the airline with Heart, and that naturally extends to a passion for making a difference in our communities and protecting our resources. BBB has seen scammers use the names of American Airlines, Delta Air Lines and Southwest Airlines but any company can be impostered. God bless. Be Proactive. } } Submitting this form below will send a message to your email with a link to change your password. accept email correspondence from Customers. Scammers sometimes attempt to spoof company websites. Self-service kiosks are available at the airport to help with a variety of pre-flight tasks. I forwarded the email to abuse@ southwest .com - not sure if that worked or not. accounts, the history behind an article. width:556px !important; } report southwest airlines phishing email - brodebeau.com height: 1px; Luv Voucher Email - The Southwest Airlines Community Southwest sells the mailing lists and the RR points and you have more opportunities to earn points. Further, the message used the word "an" instead of "a" before the word "Southwest," and also mistakenly used the singular word "Airline" instead of "Airlines." Moreover, the web-links in the e-mail don't take onto anything even slightly looking similar to a Southwest URL. Many companies send them out. #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff!important;} background-color: #3b5998 !important; 1-800-I-FLY-SWA (1-800-435-9792), Articles Left at TSA Checkpoint report southwest airlines phishing email - woodenfloorbd.com If youre signed up under multiple email addresses, youll need to repeat these steps for each email address. Luv Voucher Email 01-20-2021 09:44 AM Glads77 New Arrival I called to have some travel funds extended in November 2020 because they were expiring. /* Air Booking Select - Fare benefit sub-label workaround */ Menu. How do I unsubscribe from the mailing list? Southwest Airlines Email Phishing Scam Says 'Congrats,' Claims You've /* Air Booking Select - Fare benefit sub-label workaround */ to view your Email Subscriptions and click Edit to modify your preferences. } THE CONCERN: Scammers know that summer is high travel season and they are capitalizing on it with phishing emails that look like airline notifications. Also for your own account security I would recommend blurring out your rapid rewards number in the picture. The email may be asking you to take a survey about your recent flight, alerting you to a flight change or asking you to download your recent ticket purchase. If the email doesn't mention you by name or include any personal information, be wary. For problems with the Rapid Rewards Shopping Portal, visit the portal and then scroll down to the bottom and select Contact Us. 1 Kudo Login to Reply or Kudo Options ExPatInCA New Community Member Nov-03-2017 12:19 AM How to use flight credits Special luggage FAQ } Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. as@TheMiddleSeatsaid this is not a scam and is a real promotion I received the same email today myself and I am signed up and ready to earn those bonus points. Of course, this is really just another scam link. } The victims are required to visit a particular website in order to get the deal. #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { 1 person can ALWAYS fly free with you on Southwest? An email saying "Congrats!" } report southwest airlines phishing email. The Better Business Bureau chapter serving Canton Region and Greater West Virginia offers tips and advice for consumers to avoid fraudulent practices. 2023 Southwest Airlines Co.All Rights Reserved. .swa-footer--copyright-text a:hover{ width: 348px; Dont trust it. P.O. } If your email address changes, youll need to unsubscribe your previous email address and subscribe using your new email address to continue getting promotional email from us. font-weight: bold; On Aug. 12, 2022, we reviewed a phishing scam that was sent as an email in which scammers pretended to be offering a reward from Southwest Airlines. Scammers sometimes attempt to spoof company websites. } border: 0; This Supposed Southwest Airlines Email Scam Led to a Phishing Link. We color: #636363; Southwest Airlines Email Phishing Scam Says 'Congrats,' Claims You've .swa-footer--copyright-text a{ Still further, certain attachment contained malicious software, which was capable of filching information. If you have issues with past or upcoming flights, your Rapid Rewards account or Southwest policies and procedures, just connect one of these two ways and you can chat live with a customer service rep to get help. Indeed, a few versions of this electronic mail display web-links, which take onto other unassociated web-links to Southwest Airlines that have some other URL addresses. .swa-footer--copyright-text, .footer-copyright--text { 2023 Southwest Airlines Co. All Rights Reserved. Meanwhile, Southwest Airlines isn't the only name which became the target of an e-mail scam. A scam e-mail posing as a message from the well-known Southwest Airlines is presently circulating online, according to digitaljournal.com dated July 25, 2012. I sent a letter by mail with documentation, a copy of his death certificate and a request that his miles be transferred to my account. .swa-footer--copyright-text a{ They should be able to provide advice on next steps to take in order to secure your accounts. How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Efficiently Block Every Harmful Website On The Internet, How To Stop Third Parties From Tracking Your Device, Here Are The Most Effective Ways To Protect Yourself From Phishing, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online.